Terms - Buffelskloof Lodge
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Terms & Conditions

Booking conditions

  • Rates are subject to change without prior notice, all confirmed bookings will be honoured.
  • Rates do not include: telephone calls, laundry, transport, food and beverages other than those specified on booking.
  • Rates above are quoted in ZAR and include 15% VAT – the offering on this website is available to South African and International guests.
  • Clients paying in any other currency must compensate for changes in daily exchange rates to ensure full payment in South African Rand. All payments and deposits shall be payable in advance, without any deductions set off, directly into Buffelskloof Lodge account.(First National Bank)

Payment

  • A deposit of 50% (of total stay) is payable within 3 days of making the reservation.
  • Full payment for the stay (less deposit) is to be received before or on arrival. Buffelskloof Lodge reserves the right to cancel any reservation in respect of payments not received timeously.
  • One-night stays are payable in full upon booking to confirm reservation.
  • Availability can only be guaranteed once deposit has been paid.
  • Payment methods: We accept all major credit cards, cash and direct transfers (EFT) – Bank details will be provided upon request.
  • Buffelskloof Lodge shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information’ shall be defined as detailed in the Promotion of Access to Information Act of 2000 (PAIA). DOWNLOAD PAIA
  • Card Transactions will be acquired for Buffelskloof lodge via Peach payments (Pty)Ltd who are the approved payment gateway for South Africa acquiring banks. DPO Peach payments uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to Peach Payments to view their security certificates and security policy.
  • Customer details will be stored by Buffelskloof Lodge separately from card details which are entered by the client on DPO Peach payment’s secure site. For more detail on DPO Peach payments refer to www.peachpayments.com

Cancellation policy

  • All cancellations and amendments must be done via email.

In the event of notification of cancellation, the following cancellation fees shall apply on the full booking:

  • Cancellations made once the deposit is paid – will incur a 5% admin fee (from the original deposit required).
  • Less than 2 days prior to arrival: 100% cancellation fee payable. The full booking amount will be due.
  • Refunds, Unused Services and early departure: No refunds will be made for no-shows or any unused services and early departures.

The website is governed by the laws of South Africa and Buffelskloof Lodge chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice or other documents or communication of whatsoever nature.
The website is run by Estar web design based in South Africa trading as Estar web design.

Buffelskloof Lodge details: Buffelskloof Farm 382KT, Lydenburg, Mpumalanga, 1120 South Africa.

Email: info@buffelsklooflodge.co.za | Telephone: 083 799 8202

USE OF SITE

You may only use this site to browse the content, make legitimate purchases and shall not use this site for other purposes, including to but without limitation, to make any speculative, false or fraudulent purchase. This website and content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed to any other party.

DISCLAIMER OF WARRANTY

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including to but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, authors of contents and any person connected to the website in any way, from now on collectively referred to as ”Providers”, assume no responsibility for errors or omissions in contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Buffelskloof Lodge Accommodation Lydenburg

  • Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change these Conditions from time to time, and the continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. Your responsibility to check regularly to determine whether any Conditions have been changed. If you do not agree to the changes then immediately stop using this Website.
  • We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or due to failure, suspension or withdrawal of all or part of our Website due to circumstances beyond our control.

PRIVACY POLICY

Accommodation Buffelskloof Lodge

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.